From first inquiry to years of after-sales. Solar and battery buyers take time to decide. They need clear explanations, a site visit, a quote and patient follow-up, and after installation they need service for years. We help installers make that decision easier with content, and keep the whole journey organized with connected systems.
System size, batteries, what happens on install day, again and again.
Ads, referrals, calls, forms and messages, with no single owner.
They go out, and follow-up depends on someone remembering.
Photos and measurements live with whoever did the visit.
Dates, crews and stock are coordinated message by message.
Service visits, warranty questions and referral asks get lost.
An illustrative journey based on common installer workflows. Yours will differ, which is why we map it first.
Can break here: buyers can't find clear answers, so they hesitate or ask the same questions every time.
Can break here: inquiries arrive through several channels and nobody owns them.
Can break here: photos and measurements stay on technicians' phones.
Can break here: quotes are rebuilt by hand in spreadsheets.
Can break here: follow-up depends on memory, over a long decision.
Can break here: dates, crews and stock are coordinated in chat threads.
Can break here: no service record, so maintenance and warranty questions get lost.
Buyers decide slowly and need to understand before they trust. That's why content usually comes first.
A system demonstration built with example data. It shows how one record follows each customer from first inquiry through survey, quote, installation and service, and what happens when a quote goes quiet.
We choose to work with businesses whose work leaves things better. When installers run well, more homes and businesses make the switch.
Commercial lead lists for their sales team, and short videos and posts for their Facebook page. Read the case study to see what we did and how the project stands.
No, and we won't pretend to. Schemes and rules differ by country and state and change often. Your team owns technical and regulatory accuracy; we make it clear, consistent and easy to understand, and you approve every claim.
We work with installers internationally, online, from our team in Bangladesh.
We agree regular meeting times and response expectations at the start, and plan our working hours around them.
Not unless it's the problem. Many installers already have good tools that aren't connected. We start by mapping how a customer actually moves through your business.
